Refund Policy

Customer satisfaction is extremely important to Sea Corporation. We strive to provide genuine and high-quality products to all our customers. If you experience any issue with your purchase, we are here to assist you with a fair and transparent refund or replacement process.

Eligibility for Refund or Replacement

Customers may request a refund or replacement if:

• The product received is damaged or defective
• The wrong product was delivered
• The product has manufacturing issues
• The product does not match the confirmed order

Return Conditions

To qualify for a refund or replacement, the product must:

• Be unused and in original condition
• Include original packaging and accessories
• Be returned within the specified return period
• Not show signs of physical damage caused by misuse

Non-Refundable Situations

Refund or replacement requests may not be accepted if:

• The product has been used improperly
• Physical damage was caused by the customer
• The original packaging is missing
• The return request is made after the allowed period

Refund Process

Once the returned product is inspected and approved, the refund process will be initiated. Refund timelines may vary depending on the payment method and banking procedures.

Customer Support

Our support team is always available to help customers with return, replacement, or refund-related concerns and provide the best possible solution.